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YOUR DATA

Your Personal Data Protection

1. Data Controller

The party responsible for data processing on this website is:
Ephesus Palace Hotel
Selcuk, Turkiye
Email: sevilay.palace@gmail.com

2. Collection and Storage of Personal Data

We collect and store personal data when you:

  • use our contact form,

  • request a reservation,

  • provide your information for the booking process,

  • visit our website (automatically via server logs and cookies).

This data may include your name, email address, phone number, IP address, browser type, access time, and other relevant information.

3. Purpose of Data Processing

Your data is used exclusively for:

  • processing your reservations,

  • handling your inquiries,

  • improving our website and services,

  • marketing purposes (only with your consent).

4. Disclosure of Data

We only share your data when it is necessary to process your inquiries or reservations. Data may be shared only with:

  • our partners for payment transactions,

  • service providers involved in reservation processing,

  • other third parties when required (e.g., to fulfill legal obligations).

5. Cookies & Tracking Technologies

Our website uses cookies to enable certain features (e.g., reservations, language preferences) and to collect statistical data. You can disable cookies at any time in your browser settings; however, this may affect the functionality of the website.

6. Third-Party Tools

We may use tools such as:

  • Google Analytics (web analytics),

  • Wix tools (website optimization and hosting),

  • Reservation systems or embedded widgets.

These services may store data outside the EU. The privacy policies of these providers apply.

7. Your Rights Under the GDPR

You have the right at any time to:

  • Access your stored data,

  • Rectify incorrect data,

  • Request deletion (“right to be forgotten”),

  • Restrict the processing of your data,

  • Object to the processing,

  • Data portability,

  • Withdraw any consent previously given.

For any data protection inquiries, please contact us at sevilay.palace@gmail.com

8. Changes to This Statement

We reserve the right to update this Privacy Policy when necessary. The most current version can always be found on our website.

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